Service Desk Project Manager

For one of my end customer we are looking for a Project manager with expertise in Service Desk for a separation project.

Project follow-up on behalf of the separated company for a clone & clean of the previous group’s Help Desk
Manage relationships with all project stakeholders, including clients, team members, and third-party vendors. Communicate project progress and issues effectively to all stakeholders.
Lead the clone & clean implementation of the separated company’s ITSM. This includes the functional organization of the new Service Desk.
Ensure that the new help desk :
Maintain operational continuity has all the information, KB, procedures to deliver the service to the end users.
Is able to categorize, classified and assign all the tickets to the adequate support groups.
Delivered on-time, within scope, and budget.
Suggest improvements.

Acting as the representative of the Owner and leading the project team.
Organizing and coordinating project resources, including teams from the group and the supplier in charge.
In collaboration with the group and external service provider, audit all the procedures, processes that must be used by the separated company.
Identify datas/information related to the separated company that must be migrated.
Following up on the progress of subprojects and coordinating their actions.
Weekly one page to provide status and update project risks.
Ensuring the success of the project by respecting budget, planning, quality, and other factors.
Drive with the Delivery Lead the progress of the project.
Suggest simplification of what is not useful for the separated company and improve what is missing.
Communicate and collaborate with the Product owners, project managers, Service Delivery Manager, to insure correct and timely information sharing.

Location: Europe(100% remote)

Duration: Long term 1+ year